An rfp, or request for proposal, is a document created as part of the procurement process, wherein a business i. Munilink has understood that and worked with us to get the data entered from the old software into the munilink software. Billing services rfp, billing services rfps, billing services. Essential to becoming a smart utility is a clear understanding of the various terms, elements, practices, people, technologies and value for the utility and customers. Our powerful utility billing system is built on 30 years of feedback from our customers and provides a complete billing solution for your utility no matter the size. Vendor needs to provide utility billing software systems that will importexport meter read information and calculate, bill, adjust and collect utility billings for the county, as well as for any mandated md state andor federal utility requirements. Softwater, our utility billing software, has been a leader in the utility billing field since 1986. It is preferred that integrated voice response ivr services are also incorporated in. Please describe briefly how your application will accommodate the following. Request for proposals for software and implementation.
A wide range of frequently encountered hrm software applications are addressed, ranging from general purpose hr to hris outsourcing. Leak detection survey services itb bingen 2010 2010. This page provides guidance on, and examples of, local government utility billing procedures in washington state applicable to sewer, water, storm drainage, gas, electric, and solid waste. Request for proposals rfp18009 utility billing statement. Click here to learn more about utility billing payment plans. The ut software provided the backbone that allowed us to drive value for our clients. The requirements listed in this document are meant to be high level and to demonstrate what software will meet our high level needs. The objective of the request for proposal rfp is to provide qualified. Request for proposals rfp formal procurement document in.
The client of texarkana water utilities the client is issuing this request for proposal rfp for the purpose of soliciting vendor proposals for a utility billing ub data processing system the system to. Implementation of a complete utility billing solution with outof the box functionality often referred to as vanilla which embeds best business practices in the software. There are no contract documents other than those listed above. Under desired functionality, what does unlimited account capabilities refer to gl, ub, etc. Each customizable rfp template contains thousands of software requirements criteria. The contract documents listed above are incorporated by reference into this agreement. It is part of mrscs series on utility billing and collection. We want one system that is capable of handling all of our subsystems. Park landscape maintenance professional park landscape maintenance svc ad rfp due march 12, 2020rfp professional park landscape addendum no. Request for proposals utility billing software proposal. Hr rfp examples or samples of each type are available for each template on the applicable. Utility billing software aids in invoicing customers of utility services, such as gas, water, electricity, and more. With softwater, youll have the power to bill water, sewer, sanitation, gas andor electric.
You may enter into a plan from the online payment portal, by using the automated phone system at 312. The request for proposal will be sent to known and responding vendors. The city is anticipating that the full implementation will, with the latest occur by may. It is the foundation of our softsuite total solution of products that integrate seamlessly to make a flexible and userfriendly software package. Fullyintegrated with over 150 industry applications and partners. The county currently utilizes new world systems logos software for its utility billing processes and wishes to replace this software with a new, stateoftheart solution. Starnik is the most complete and impressive company i have ever worked with.
Texarkana water utilities request for proposal utility. City of big bear lake dwp erpcis software 2018 data conversion from legacy systems noted above, plus legacy utility billing data from springbrook v6. The vendors will be required to complete the requirements section and offer a demonstration of their system. All data import and export forms are available in skybill working environment. Request for proposals procurement of a utility billing. The application software and hardware configuration. City of poway request for proposals utility billing software. In addition to utility billing software, the firm must lead the installation of the. Inperson pointofsale card reader through the districts utility billing software ums by continental utility solutions, inc. Rfp18009 utility billing statement printing and mailing services. By submitting a proposal in response to this rfp, the proposer represents that it. From the date this rfp is issued until a utility billing services institution is.
Cis utility billing over 30 years of experience, 1,100 active utilities, over 9 million bills a month. The sole point of contact in the commission for this rfp shall. Conduct an operational audit of the utility billing function and provide. Usa looking for expert vendor for utility billing software a budget. By submitting an offer in response to this request for proposal rfp, an offeror, if selected for award, shall be deemed to have accepted the. Request for proposal electronic health records billing. Vendor must provide for the town to view and approve sample bills online before the bills are. If you cannot pay your utility bill in full, there are payment plans available.
The districts customer service department handles all credit card transactions for utility bill payment and recreation services. Compliance with state of washington requirements including bars and drs reporting. The most comprehensive utility business solutions on the market. This request for proposal rfp is for an integrated system to meet the immediate and long range. It is the bidders responsibility to see that the bid is delivered within the. The human resource management request for proposal template and hris requirements templates below focus on hr applications. If you dont include all the details of that situation, vendors wont know if they can give you what you need. The packaged software software to be acquired could include, at the departments option, customization any change, enhancement, etc. Jonathan pierson, principal buyer, 111 maryland avenue, rockville, maryland 20850 until 2. Some have posed challenges for the staff, but they have been exceptional in following through and getting our old information into the new software.
The submitted proposal must address all categories and performance expectations within this. The packaged software software to be acquired could. Roberts, director of human resources, pa public utility commission, 400 north st, harrisburg, pa 17120. The city is interested in modernizing its utility billing, payment, and customer. Warranty and post implementation support the vendor must warranty timely response and remediation of technical problems.
Latest listing of rfp for billing services,utility billing services,medical billing. The typical monthly billing process will involve collecting water meter readings the first week of each month, followed by printing and mailing of monthlythe utility bills during the fourth week of each month. It is possible to use skybill utility billing software together with full scale microsoft dynamics nav erp or as standalone module and export data to your existing erp in general leger level. Data sheet utility billing manual meter amr interface. Request for proposal rfp response evaluation process can be found at the following website address. Utility billing software system upgrade the city of san luis obispo. It is the foundation of our softsuite total solution of products that integrate seamlessly to make a flexible. Erp, human capital management, and utility billing software systems and implementation services page 1 1 rfp introduction and background 1.
We do not want separate software packages for payroll, utility billing, etc. Review infotivity all request for proposal rfp template format as a guide to finding the best software. Rfp water utility billing software city of rockville. Access thousands of bids, rfps and subcontracting opportunities from federal, state and local pubic entities for utilities. Sample only request for proposal rfp electronic medical record emr practice mangement pm development project abc company wishes to entertain proposals to this rfp for the purpose of. Oracle customer care and billing integration services rfp benton county pud 2014 2014. It is the bidders responsibility to see that the bid is delivered within the time and at the place prescribed. Therefore, anything that has been set forth in this rfp pertaining to what the vendor can and will offer. Request for proposals rfp definition of smart utility how to be a digital utility and the framework for an intelligent water system rfp 5039 due date. I strongly encourage anyone looking for utility billing software to explore starniks suite of cloud based software rw utility billing, tyler r. Scalable from the smallest to the largest utilities.
Failure to sign and return an addendum with your response may result in disqualification of proposal. Cisutility billing over 30 years of experience, 1,100 active utilities, over 9 million bills a month. The coal creek utility district district is issuing a request for proposals rfp, to provide a utility billing and financial software system for the districts water and sewer utilities. The vendor must warranty timely response and remediation of technical problems. The optional fis software licenses and implementation services is not required. The proposed solution shall accommodate all current district billing processes and procedures. Usa georgia utility billing software deadline july 26. Utility companies use this type of software to record usage data from meters and pair them with a billing rate in order to determine the appropriate charge for a customer each billing period. Your rfp is a tool for finding the best software for your situation. Sw33482usa virginia customer interface services and software and fiber.
Sealed proposals addressed to the city of rockville, maryland to provide water utility billing software will be received at rockville city hall, procurement division, attention. The city produces 40005000 tax bills for city residents. We had issues with the other town and thier software costing us money so we decided to do our own billing. The commissions office of human resources issuing office has issued this rfp on behalf of the commission.
The client of texarkana water utilities the client is issuing this request for proposal rfp for the purpose of soliciting vendor proposals for a utility billing ub data processing system the system to serve the current and projected needs of the client. It is the bidders responsibility to see that the bid. Utilities rfp, bids and subcontracting opportunities for utilities contractors and suppliers who sell to federal, state and local public entities. The software solution system, processes, and partners. Usa georgia utility billing software deadline july. The sole point of contact in the commission for this rfp shall be michael e. Bids received prior to the time of opening will be securely kept, unopened. Prosecuting attorney case management software rfp benton county 2018 2018. This rfp may result in the award to multiple bestofbreed solutions from vendors who provide point solutions for utility billing. Offers a document management system that can be utilized across city. For more information regarding delinquencies, see collection practices for delinquent utility. The initial implementation will be with the citys utility billing solution, harris govern. Experience with tyler incode 9 software is preferred. Proposals received in response to this rfp will become the property.
Request for proposals the heber public utility district. Currently, the district offers the following payment methods. Utility billing software rfp utility billing software rfp p. The city currently operates automated software, licensed from accella software. The city of hinesville uses emgovpower utility billing software. Enterprise resource planning software city of kirkland request for proposal 6 october 3, 2016 k. We started off having another town doing our billing using a software that is complicated and as basic as you can get. City attorney services request for proposals black. Your response should include detailed information regarding. No need to worry about desktop system requirements, server maintenance or backing up local data. Companies vendors for utility billing software for contract term of five 5 year. Functions the system shall perform include, but are not limited to.
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